Shipping policy

We are based out of Trappe, PA in the United States. We ship most domestic packages through the USPS or FedEx Ground, and internationally via DHL or FedEx. Orders over $500 may require a signature on delivery. The further you live from Pennsylvania, the longer your package may take to arrive.  

Creative 3D & Laserworks is closed on weekends, holidays, and other rare occasions. We may post a notice on our website if orders take longer than usual to ship.

We cannot guarantee specific delivery dates, and we do not offer refunds for shipping fees if packages are delivered later than expected. Any option labeled "Next Day" or "2nd Day" simply refers to the exact name of a service provided by a carrier and not a delivery guarantee. If you're in a hurry to receive an order, please contact us and we'll do our best to get it shipped off ASAP!

Domestic Shipping 

All our domestic (US) shipping classes offer tracking, but vary in price/speed: 

Priority Mail is a faster shipping class offered above Standard in some instances. These packages usually arrive 2 - 3 days after being shipped. 

Standard is an inexpensive, moderately fast option for any order. Standard may ship via FedEx Ground or USPS Ground Advantage depending on what is fastest and most affordable for your shipping address. These packages usually arrive in 2 - 6 days. (Book orders may take a couple of additional extra days to arrive.) If your order needs to ship specifically through FedEx or USPS, please state this in your order comments to the mailroom and contact us to let us know. 

In some rare instances, Free Shipping, usually labeled as Standard with zero cost, may take an additional 3 - 5 days to arrive. 

International Shipping

We currently DO NOT ship international 

NO REFUNDS, RETURNS OR EXCHANGES ON PERSONALIZED PRODUCTS.
For additional information please see our Refund Policy page at https://creative3dlaserworks.com/policies/refund-policy.